Privacy Policy

1. Introduction

Welcome to Feel Good Snacks! At www.feelgoodsnacks.ca,we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products.

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2. Information We Collect

We may collect the following types of information from you:

1. Personal Information: Such as your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or sign up for our     newsletter.‍
2. Usage Information: Data about how you use our website, including your IP address, browser type, device information, and pages visited.

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3. How We Use Your Information

We use the information we collect to:

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1. Process and fulfill your orders
2. Communicate with you about your orders, products, and promotions
3. Improve our website and customer experience
4. Comply with legal obligations

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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

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5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment details are processed through secure payment gateways and are not stored on our servers.

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6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

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7. Your Rights

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You have the right to:

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1. Access the personal data we hold about you
2. Request the correction of inaccurate data
3. Request the deletion of your data
4. Opt-out of marketing communications at any time

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To exercise these rights, please contact us at info@feelgoodsnacks.ca .

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8. Changes to Our Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Refund Policy

At Feel Good Snacks, your satisfaction is our top priority. If you are not completely satisfied with your purchase please review our refund policy below:

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1. Eligibility for Refunds

1. Product Condition: To be eligible for a refund, the product must be unused, in the same condition that you received it, and in its original packaging.
2. Time Frame: Refund requests must be made within 7 days of purchase.

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2. Non-Refundable Items

Certain items may not be eligible for a refund, such as:

1. Telemetry devices (Card Readers).
2. Delivery Charges (both ways).

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3. Process for Refunds

1. Contact Us: To initiate a refund, please contact our customer service at  info@feelgoodsnacks.ca with your order number and reason for the refund request.
2. Return Shipping: You will be responsible for paying your own shipping costs for returning the item unless the return is due to an error on our part.
3. Refund Approval: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
4. Refund Issuance: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days .

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4. Restocking Fee

All refunds are subject to a 30% restocking fee. This fee will be deducted from your refund amount.

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Use of Logo and Brand

Feel Good Snacks owns all rights to its brand, including logos, trademarks, and designs. The use of our logo, brand name, or any related branding material is strictly prohibited without our prior written consent.

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1. Unauthorized Use

Any unauthorized use of our logo, brand name, or other intellectual property is prohibited and may result in legal action. This includes but is not limited to:

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1. Use on other websites
2. Use in advertising, marketing, or promotional materials
3. Any other form of representation that may imply association with or endorsement by Feel Good Snacks

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2. Request for Permission

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If you would like to use our logo or any other brand-related material, please contact us at  info@feelgoodsnacks.ca with a detailed request. We review requests on a case-by-case basis.

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If you have any questions or concerns about our privacy policy, refund policy, or the use of our logo and brand, please contact us at  info@feelgoodsnacks.ca.

Thank you for choosing Feel Good Snacks!

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